Policies

Terms and Conditions

Your room reservation includes a hot cooked breakfast for each morning of your stay, free parking for one vehicle per reservation in Lower Town Harpers Ferry, and free access to wifi within the Stonehouse. Check-in time is no earlier than 4pm on the day of arrival and guests must vacate the rooms by 11am on the day of departure. Very late check-ins are easily accommodated and should be requested at least one day prior to your arrival. Parking may be available prior to check-in on the day of your arrival – just ask and we’ll let you know. Stonehouse B&B is a smoke-free environment. Pets and children under 12 are permitted on a case-by-case basis and must be requested in advance. Please email hfstonehouse@gmail.com for special requests or inquiries.

Cancellation Policy

As a very small business, cancellations affect us greatly. Cancellation is required more than seven days prior to date of arrival to eliminate being charged for one night stay.  If you should cancel your reservation less than 48 hours in advance of your scheduled date of arrival, or do not arrive on the scheduled date of arrival, you are subject to charges for the entire reservation. Arrival at Stonehouse signifies that you are responsible for your entire reservation and our cancellation policy does not apply to early departures. Your reservation is held for you with the credit card information given at the time of reservation and cancellation charges are subject to a 2.75-3.75% credit surcharge.

Payment Policy

Payment is due upon arrival at the B&B. Guests may pay by cash, check, or major credit card, and amount due includes the room rate plus 13% state and local taxes. Credit payments are subject to a 2.75-3.75% surcharge. We reserve the right to recover payment from you if, after your departure, we find damage, loss, or extra cleaning is required over and above what would reasonably be expected.